Trouble Logging into your Online Banking?

Try these steps below to access your PBC Online Banking.
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How to change your default pop-ups and redirect settings

  1. On your computer, open Chrome.
  2. At the top right, click More Settings.
  3. Click Privacy and Security Site Settings Pop-ups and Redirects.
  4. Choose the option that you want as your default setting. From <>


Make sure to clear “All Time” Cookie and Cache

(from your website not from your bookmark Chrome Browser)

  1. Close all Chrome windows.
  2. Open a new Chrome window.
  3. Navigate away from the Bank website, for example go to
  4. Click on the (⁝) in the upper right corner of Chrome to open the menu.
  5. Select More Tools.
  6.  Select Clear Browsing Data.
  7. Click on Advanced at the top of the pop-up window.
  8. Select All Time in the Time Range option.
  9. Check mark Cookies and Other Site Data and Cached Images and Files.
  10. Click on the Clear Data button at the bottom. When Chrome finishes deleting the data, you should see the Settings page.
  11. Scroll down to the Advanced section. You may need to click to open the Advanced section.
  12. Within the Privacy and Security section, click to open the Content Settings. 
  13. Click to open the Cookies section.
  14. Turn on Allow Sites to Save and Read Cookie Data (Recommended).
  15. Turn off Block Third-Party Cookies.
  16. Close Chrome and reopen.


How to block pop-ups in Microsoft Edge

  1. In the new Microsoft Edge logo, go to Settings and more (…) > Settings Gear (⚙)>Site permissions.
  2. Select pop-ups and redirects.
  3. Move the block toggle to ON.


Edge Browser

  1. Close all Edge Windows.
  2. Open a new Edge Window.
  3.  Navigate away from the Bank website to an unrelated website, such as
  4. Click on the Settings button in the upper right corner (…).
  5. Select Settings.
  6. Select Privacy, Search, and Services.
  7. Turn off Tracking Prevention (slide button in upper right).
  8. Under Clear Browsing Data click on the Choose What to Clear button.
  9. Check mark… …Cookies and Other Site Data…Cached Images and Files…Site Permissions
  10. Click on the Clear Now button.
  11. Click on the Back button (>>).
  12. In the Cookies section select Don’t Block Cookies.
  13. In the Privacy section turn off Send Do Not Track Requests.
  14. Under Security turn off Block Pop-Ups.


Safari Browser

  1. Click on the Safari menu in the top left-hand corner next to the Apple symbol.
  2. Click on Settings.
  3. A new dialogue box will open.
  4. Click Privacy.
  5. Click on the Manage Website Data button.
  6. To remove any cached data and cookies from your computer; click Remove all.
  7. A new dialogue box will open.
  8. Click Remove Now.
  9. Wait a few moments, then click Done.
  10. Close the dialogue box remaining. Press Command +Q to quit Safari.

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